Doxie Drop

Terms of Use

Last updated: October 4, 2026

These Terms of Use ("Terms") are an agreement between you and Doyel Labs ("we", "us" or "our") about the Doxie Drop mobile game, its updates and any related content or services (together, the "Game"). By downloading, installing or playing the Game you agree to these Terms. If you do not agree, do not use the Game.

Our Privacy Policy explains what information the Game handles and why. It is part of these Terms and is available in the Game (Settings > Privacy Policy) and at https://doxiedrop.app/privacy.html.

1. Who can play

• You must be at least 13 years old to use the Game.
• If you are under the age of majority where you live (18 in most places), a parent or legal guardian must review and accept these Terms on your behalf, and they are responsible for your use of the Game and for any purchases made on your device.
• Purchases are protected by a parental gate and by the purchase controls of your App Store or Google Play account. Parents can also turn off in-app purchases in the device's parental controls.

2. Your license to play

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and play the Game on devices you own or control, for your own non-commercial entertainment, in line with these Terms and the rules of the store you downloaded it from.

You may not:

• copy, sell, rent, sublicense or redistribute the Game or any part of it;
• reverse engineer, decompile or modify the Game, except where the law expressly allows it despite this restriction;
• use cheats, bots, automation or modified versions of the Game, or exploit bugs to gain gems, bones or items;
• remove or alter any copyright, trademark or other notices; or
• use the Game in any way that breaks the law or harms other people.

3. Ownership

The Game, including its code, artwork, characters, music, sounds, text and the name "Doxie Drop", is owned by us or our licensors and is protected by copyright, trademark and other laws. Apart from the license above, these Terms do not give you any rights in the Game.

4. Virtual items: gems, bones and unlocks

• The Game has two in-game currencies, gems and bones, and unlockable items such as characters, hats, trails and level packs ("Virtual Items").
• Virtual Items are licensed to you, not sold. They have no cash value, cannot be exchanged for real money, goods or anything outside the Game, and cannot be transferred, traded or sold.
• Every price is shown before you buy. The Game has no loot boxes or other random paid rewards: you always get exactly what is listed.
• Your progress and Virtual Items are stored only on your device. The Game has no accounts or cloud saves, so deleting the Game, resetting your progress or losing your device permanently deletes your progress, gems, bones and items bought with them. Items bought with real money that do not get used up (level packs, characters, Remove Ads, the trail bundle and an active Digger's Club membership) can be restored on the same store account with "Restore purchases" in Settings. Consumable purchases (gem and bone packs) cannot be restored once added to your balance.
• We may change, rebalance or remove Virtual Items, for example to fix bugs or keep the Game fair. We will not remove a level pack or character you bought with real money while we still offer the Game, unless the law requires it.

5. Purchases and refunds

• Purchases are processed by Apple (App Store) or Google (Google Play), not by us. Their terms of sale, payment terms and refund policies apply, and they may ask for your password, a payment method or parental approval.
• All purchases are final once the item is delivered, except where your store's refund policy or the law (including any statutory right to cancel) says otherwise. To request a refund, contact Apple or Google: we cannot issue store refunds ourselves.
• If you paid for something and did not receive it, first try "Restore purchases" in Settings, then contact us at support@doxiedrop.app with the date and the store receipt.
• Prices may differ by country and may change. The price shown in the store when you buy is the one that applies.

6. Digger's Club subscription

• Digger's Club is an optional, auto-renewing monthly subscription. It gives daily gems, an exclusive trail and an extra daily challenge. Its perks are cosmetic and convenience only, and the Game is fully playable without it.
• The price and billing period are shown before you subscribe. Payment is charged to your App Store or Google Play account when you confirm the purchase.
• The subscription renews automatically at the end of each period unless you cancel at least 24 hours before the renewal date. Your account will be charged for renewal within the 24 hours before the current period ends.
• You can manage or cancel your subscription at any time in your App Store or Google Play account settings, or from "Manage subscription" in the Game's Shop. Cancelling stops future renewals; you keep the perks until the end of the period you have paid for. Deleting the Game does not cancel a subscription.
• If the price changes, your store will notify you as its rules require, and you can cancel before the new price applies.

7. Rewarded ads

• The Game may offer optional rewarded video ads, for example to keep going after a run ends or to double a reward. You choose whether to watch one; the Game does not show forced ads.
• A reward is given only after the ad finishes playing. Ads are not always available, and we do not guarantee an ad or a reward will be offered.
• Ads are provided by Google AdMob. Clicking an ad may take you to a third party's website or app, which we do not control and which has its own terms. Our Privacy Policy explains how ads use data and the choices you have.
• Buying "Remove Ads" hides every ad prompt in the Game.

8. My Dog photos and 3D models

• If you buy the "My Dog" feature, you can choose a photo of your pet. The Game can match its colours on your device and, if you ask, create a 3D look-alike model of your dog from the photo. The purchase includes 3 3D creations. A creation is used when the model is made successfully; if creating it fails, the creation is given back.
• Making a 3D model needs an internet connection and sends the photo to our server and our 3D model provider, Tripo AI, as described in the Privacy Policy. We may stop offering new 3D creations (for example if the provider stops its service); models you already have keep working in the Game.
• Only use photos that you took or have permission to use, that show an animal, and that do not show people or anything unlawful or offensive. Photos that do not appear to show a dog may be refused automatically.
• You keep any rights you have in your photo. You give us and our provider a limited permission to use it only to make your model. You may use the model in the Game for personal, non-commercial purposes.
• Models are made automatically by artificial intelligence. They are stylised, may not closely resemble your pet and may contain mistakes. Because each model is made to order, a used creation is not refunded because of how the model looks, except where the law or the store's refund policy says otherwise.
• You can delete your My Dog character and its model from our server at any time in the Characters screen. Deleting does not give back used creations.

9. Updates and availability

We may update the Game at any time to add or change features, fix bugs or meet legal or store requirements. Some updates may be needed to keep playing. We may stop offering or supporting the Game. If we do, we will give reasonable notice where possible, and the law may entitle you to a remedy for content you paid for.

10. Ending these Terms

You can stop using the Game at any time by deleting it. We may suspend or end your license if you seriously or repeatedly break these Terms. When the license ends you must stop using the Game. Sections 3, 4 (no cash value), 11, 12, 14 and 15 keep applying after these Terms end.

11. Disclaimer

The Game is provided "as is" and "as available". To the fullest extent the law allows, we make no promises that the Game will be uninterrupted, error-free or compatible with every device, and we disclaim implied warranties such as merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms limits rights you have under consumer protection laws that cannot be excluded or limited by contract.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, progress, Virtual Items or profits, arising from your use of, or inability to use, the Game. Our total liability to you for all claims relating to the Game is limited to the greater of the amount you paid us for the Game in the 12 months before the claim and US$50. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

13. Apple App Store terms

If you downloaded the Game from the Apple App Store, the following also applies:

• These Terms are between you and us, not Apple. Apple is not responsible for the Game or its content.
• Apple has no obligation to provide maintenance or support for the Game.
• If the Game fails to meet any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the Game. To the maximum extent the law allows, Apple has no other warranty obligation for the Game.
• Apple is not responsible for any claims by you or anyone else relating to the Game, including product liability claims, claims that the Game fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
• If anyone claims that the Game infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Governing law and disputes

These Terms are governed by the laws of the country (and, where relevant, the state or province) in which Doyel Labs is established, without regard to conflict-of-law rules. If you live in the European Union, the United Kingdom or another country whose consumer laws give you the right to bring proceedings where you live and to rely on its mandatory consumer protections, you keep those rights. Before starting any formal dispute, please contact us at support@doxiedrop.app so we can try to resolve the issue informally.

15. General

• If any part of these Terms is found unenforceable, the rest stays in effect.
• If we do not enforce a right straight away, we do not give it up.
• You may not transfer your rights under these Terms. We may transfer ours to a company that takes over the Game, as long as your rights are not reduced.
• These Terms, together with the Privacy Policy, are the whole agreement between you and us about the Game.

16. Changes to these Terms

We may update these Terms, for example when we add features or when the law changes. We will change the "Last updated" date above and, for significant changes, tell you in the Game before they take effect. If you keep playing after the changes take effect, you accept the updated Terms. If you do not agree, you can stop using the Game.

17. Contact us

Questions about these Terms or the Game: support@doxiedrop.app